Regulations of the online store of PoldinGroup Ltd.

1.Regulations of the online store PoldinGroup Sp. z o.o.

1.1. These rules define the principles for the use of the website https://www.poldingroup.com and the conditions for the conclusion and performance of sales contracts for goods offered by Poldingroup Sp. z o.o.

1.2 The website administrator and seller is Poldingroup Sp. z o.o. located at Bp. Albin Małysiaka 24 / 34, 30-389 Kraków, Poland, entered in the National Court Register under KRS number: 0000599106, holding NIP number: 6793121781 and REGON number: 363603898.

1.3 Poldingroup Sp. z o.o. was registered on January 28, 2016.

1.4 Address of the warehouse: 30-383 Kraków, 22 Skosna Street.

1.5. e-mail address: poldingroup@gmail.com.

1.6. Each user visiting the website and placing an order is obliged to read and comply with the terms and conditions.

2.Definitions

Seller – Poldingroup Sp. z o.o.

Customer – a natural person, legal entity or organizational unit making a purchase in the online store.

Consumer – a natural person making a purchase not directly related to his/her business or professional activity.

Goods – products offered for sale in the online store.

Order – a declaration of will of the Customer conducted to conclude a contract of sale.

3.Terms of use

3.1 You may use the site for your own use in accordance with its purpose and these terms and conditions.

3.2. it is forbidden to provide unlawful content and use the online store in a manner that violates applicable laws.

3.3 For proper use of the website, the following are required:

A device with access to the Internet,
Current version of the Internet browser,
An active e-mail account (for orders and contact).

4  Placing Orders

4.1 Orders can be placed 24 hours a day via the website.

4.2 The Customer is obliged to provide correct contact and address data for order processing.

4.3 After placing an order, the Customer shall receive a confirmation of its acceptance at the indicated e-mail address.

5 Payments

5.1 Available payment methods:

  • Bank transfer
  • Electronic payment: PayU, PayPal, BLIK, bank account.
  • Payment on delivery

5.2 In the absence of payment within 5 days, the order may be canceled.

6 Delivery

6.1 The Seller carries out the shipment of goods in Poland and other countries in accordance with the available shipping options.

6.2 The cost of delivery is specified when placing an order.

6.3. Delivery time is usually from 2 to 7 working days, depending on the selected shipping method.

7. Returns and complaints

7.1 The consumer has the right to withdraw from the contract within 14 days of receipt of the order without giving any reason.
7.2 To make a return, send a statement of withdrawal from the contract and return the product intact to the seller’s address.
7.3 Complaints about defective goods can be submitted within 2 years from the date of purchase.
7.4 The seller will consider the complaint within 14 working days of receipt.

8 Personal data protection

8.1 The administrator of Customers’ personal data is Poldingroup Sp. z o.o.

8.2 Data is processed only for the purpose of processing orders and maintaining user accounts.

8.3 The Customer has the right to access his/her data, correct it and request its deletion.

 9 Final provisions

9.1 The Terms and Conditions are effective from the date of their publication on the website.
9.2 The Seller reserves the right to make changes to the Regulations, of which the Customers will be informed on the website.
9.3. In matters not covered by these Regulations, the provisions of Polish law, including the Civil Code and the Act on provision of electronic services shall apply.
9.4 Any disputes arising from the concluded agreements shall be settled by the competent common court.